FAQ

GENERAL QUESTIONS

How many days do you need to produce the machine?

Our machine is specially designed according to your specific requirement. From engineers designing to production completion, it needs about 5-60 days.

What does your factory do regarding quality control?

We pay much attention to quality control from the very beginning to the end. Each machine is assembled and carefully tested before shipment.

What’s your machine quality guarantee?

Quality guarantee time is one year. We choose world famous brand components to keep our machine in perfect working condition.

Could you give installation and commissioning overseas? How long will it take?

Yes, we supply overseas service, but customers need to pay for the engineers flight tickets and hotel, food.

Small machines usually takes 5 days, while large machines usually takes about 20 days.

How can I trust you to deliver the right machine as I ordered?

We will absolutely deliver a good quality machine as we discussed and confirmed in the order. The core of our company culture is innovation, quality, integrity and efficiency.